Award Overview | IBCSA 2018
Award Overview
Don't Stop,Until You’re Proud!

Celebrating those associations showing the connection between customer service and benefit, the Indian Business and Customer Services Awards perceives those always endeavoring to surpass customer desires, industry-driving models of administration, and development around customer encounter the association measures consumer loyalty, how adequately objections are managed, and how client benefit has enhanced business execution. Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
Similarly we have this award transparent to connect your product and the customer to nominate you for this upcoming gala event.
Open to all associations in the general population, private and third parts, this Award will go to the association that can best show how its client benefit –Increased growth or market share.

• Enhanced money related execution.
• Implanted moral or feasible practice.
• Improved client conveyance and engagement.
• More viable initiative and administration.
• More connected with and motivated staff.
• Enhanced development and enhanced operational perfection.


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